Maybe it’s time to retire the idea of “going viral”

Maybe it’s time to retire the idea of “going viral”

For years we’ve been using the phrase “gone viral” to describe something that becomes wildly popular on the internet. But it strikes a different note in the middle of a global pandemic, especially when the viral content is about an actual virus that is killing people. It’s even worse when you’re talking about “viral” content

Why contact tracing may be a mess in America

Dozens of states across the US are pinning their hopes on contact tracing to control the spread of the coronavirus and enable regions to reopen without sparking major resurgences of the outbreak. Alaska, California, Massachusetts, New York, and others are collectively hiring and training tens of thousands of people to interview infected patients, identify people

Changelog: Covid Tracing Tracker updates as they happen

Technology Review is running a project to monitor and observe the development and deployment of automated contact tracing apps aimed at curbing the spread of covid-19. Each weekday we review submissions, source information and update our database. This page lists changes, documentation, and reasoning where it is required. If you have a change to submit

The pandemic is emptying call centers. AI chatbots are swooping in

Brian Pokorny had heard of AI systems for call centers before. But as the IT director of Otsego County, New York, he assumed he couldn’t afford them. Then the pandemic hit, and the state governor ordered a 50% reduction of all government staff, forcing Pokorny to cut most of his call center employees. Meanwhile, inbound

This is what we know so far about how covid-19 affects the rest of the body

Covid-19 is primarily a respiratory infection that attacks the lungs, making it harder for patients to breathe and get enough oxygen to the rest of the body. Pneumonia and other respiratory conditions can quickly set in, eventually leading to death if the body cannot fight off the infection. But after over four months of cases,

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